Services

Managed IT Services

Let us handle your IT so you can focus on your business

Smidige provides support and maintenance services for production systems. Clients who subscribe to our managed IT services benefit from professionals with first-hand knowledge of their systems, as well as better reliability of mission-critical applications and guaranteed response times.

Our clients significantly reduce their cost of application ownership and keep their system functionality up to date by utilizing Smidige's managed maintenance services, allowing them to focus on their core business activities. We provide a number of subscription-based support solutions, including:

Ad-hoc support

This option is suitable for clients who regularly update their systems, apply patches, or perform operating system maintenance, while needing occasional first-hand support.
Ongoing enhancements

With a monthly workload of 20 to 120 hours, this option is ideal for fixing bugs and adding new features to existing applications.
Emergency team

Our 24-hour IT support team ensures that the client's mission-critical applications are always available.

Managed IT services in action

Smidige is a managed IT services provider with the knowledge and know-how to manage our clients’ IT infrastructure efficiently.

We provide a full range of managed services, reducing operational overhead. We also incorporate our own experts into our customers' in-house IT teams to optimize management processes and implement suitable methodologies.

1
Evaluation

We assess the state of the software and infrastructure to be managed.
2
Scope

We agree on the scope, duration, and budget of the engagement.
3
Team

We select professionals with relevant expertise.
4
SLA

We sign an SLA that summarizes the terms of our collaboration.
5
Service

In accordance with the SLA, we provide on-demand or ongoing services.

Delegate the management of your software and infrastructure to a team of professionals.

Service

Complete service scope

All services

Managed IT Services

Greatly reduce the cost of application ownership and keep system functionality up to date by using Smidige's managed services while concentrating on your core business activities.

DevOps Solutions

Smidige can help you adopt DevOps best practices such as cloud integration, CI/CD, GitOps, containerization, DevSecOps, AI/ML, and AI Ops, among other things.

IT Consulting

Helping you ensure that your present and future business demands are aligned. With Smidige's assistance, you'll be able to make the most of the IT infrastructure that's driving your success.

Software Engineering

Our agile approach allows us to create high-quality software solutions that meet the changing demands more cost-effectively and quickly than ever before.

Cloud Services

Let us review your current on-premises infrastructure before moving to the cloud or find underutilized resources that are preventing your cloud solutions from performing better.

Atlassian Services

Our Atlassian service portfolio is comprised of all the activities required to enable a successful transformation journey, a seamless migration, and a certified setup of your stack.