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Let us handle your IT so you can focus on your business
Smidige provides support and maintenance services for production systems. Clients who subscribe to our managed IT services benefit from professionals with first-hand knowledge of their systems, as well as better reliability of mission-critical applications and guaranteed response times.
Our clients significantly reduce their cost of application ownership and keep their system functionality up to date by utilizing Smidige's managed maintenance services, allowing them to focus on their core business activities. We provide a number of subscription-based support solutions, including:
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Ad-hoc support
This option is suitable for clients who regularly update their systems, apply patches, or perform operating system maintenance, while needing occasional first-hand support.
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Ongoing enhancements
With a monthly workload of 20 to 120 hours, this option is ideal for fixing bugs and adding new features to existing applications.
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Emergency team
Our 24-hour IT support team ensures that the client's mission-critical applications are always available.
Managed IT services in action
Smidige is a managed IT services provider with the knowledge and know-how to manage our clients’ IT infrastructure efficiently.
We provide a full range of managed services, reducing operational overhead. We also incorporate our own experts into our customers' in-house IT teams to optimize management processes and implement suitable methodologies.
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1
Evaluation
We assess the state of the software and infrastructure to be managed.
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2
Scope
We agree on the scope, duration, and budget of the engagement.
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3
Team
We select professionals with relevant expertise.
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4
SLA
We sign an SLA that summarizes the terms of our collaboration.
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5
Service
In accordance with the SLA, we provide on-demand or ongoing services.
Delegate the management of your software and infrastructure to a team of professionals.
Contact us
Contact us
Service
Complete service scope
All services
All services